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Return Policy

FDY Performance Ltd – Return Policy: At FDY Performance Ltd, your satisfaction is our priority. You have 14 days from receiving your order to request a return. Items must be unused, in original condition, with all original packaging, accessories, and proof of purchase. Returns must be pre-approved by contacting us at [Insert email/phone] for a return authorisation, which is valid for 7 days. Customers are responsible for return shipping costs unless the item is faulty or sent in error; we recommend tracked postage, and proof of delivery is required. Original delivery charges are non-refundable unless the item is faulty. A restocking fee of up to 10% may be applied to non-faulty returns to cover inspection, admin, and repackaging costs. Items returned incomplete, damaged, or showing signs of use may be subject to partial refunds at our discretion. No returns are accepted for custom or special-order products, clearance items (unless faulty), or damage caused by misuse, accidents, or lack of maintenance. Faulty or damaged items must be reported within 48 hours of delivery, with clear photographs or videos provided. If approved, we will offer a repair, replacement, or full refund (including postage). Refunds are processed within 5–7 business days of inspection. Finance Purchases (Klarna, PayPal Pay Later, Clearpay, etc.): Refunds will be processed via your finance provider, and processing times vary. You remain responsible for finance payments until the refund is confirmed and applied. Partial refunds may adjust your finance agreement and future instalments. Any late payment fees from your finance provider are outside FDY Performance Ltd’s control.